If you tell the truth, you don't have to remember anything.
~Mark Twain

Operational Efficiency Through Lateral Thinking

One of the largest internet service providers wanted to enhance their leadership teams’ problem solving ability through a sector specific workshop. A one-day intervention on problem solving using creativity and lateral thinking as the frame work was undertaken to facilitate understanding on how the mind works and the various tools and techniques that can be used to enhance creativity at work. In the course of the workshop the top 5 real challenges facing the company were deliberated upon and implementation of the solutions arrived at led to improved operational efficiency..